Organizations constantly work to balance the needs of users with organizational requirements. At Nanatoo, we have codified an integrated approach that synthesizes best practices in technical and business communication, marketing, project management, and more.
Our approach integrates both the user experience and development requirements. It also integrates both theoretical and practical knowledge from a wide variety of fields.
Our services are tailored to your organization's existing systems, processes, tools, and values to ensure that information development is sustainable, scalable, repeatable, and cost-effective.
Every decision is designed to ensure a seamless and positive user experience based on the latest scholarly research about how human beings perceive and process information.
We believe in excellence – excellence in both the information we deliver, and in the information-development process. When it comes to quality, we use proven quality-management practices adapted to the unique challenges of information development and the goals and requirements of each of our clients.
Quality management, at its core, consists of clearly identifying the actual, articulating a clear vision of the ideal, and closing the gap in between the two. We use a two-step quality-assurance process:
As with everything we do, we take an interdisciplinary, evidence-based approach to quality – an approach rooted in the science of how we perceive and process information. When we interact with the world around us, we instinctively respond by assessing our experiences as good, bad, or somewhere in between. This visceral response isn't magic – it's a complex interaction of physical anatomy and neurochemical activity. At Nanatoo, we believe that this visceral response is a valuable quality indicator, and we use it, in combination with proven best practices, to create information that works.
All service packages include a free initial consult, a project brief (proposal), the final deliverable, and a summary report. We tailor each project to your specific needs and requirements. Our approach to every project is comprehensive, integrated, multi-disciplinary, and evidence-based.
Science-based analysis of an information deliverable or collection of information deliverables.
InfoDev Analysis with
Science-based analysis of an information deliverable or collection of information deliverables, along with a specific, actionable plan for integrating the concepts into your existing content and processes.
Re-Design with InfoDev Analysis and Action Plan
Complete re-design of an information deliverable or collection of information deliverables, along with evidence-based rationale for revisions, and a specific, actionable plan for integrating the concepts into your existing processes.
with InfoDev Tools
Template or series of templates based on your specific messaging, branding, requirements, software, and systems, along with process recommendations and preliminary tools for implementation.
Product Development and Product Enhancements
Science-based product enhancements and improvements that add measurable value for both your users and your organization.
One-On-One and Group Training
Training on the science of effective information development and content transformation. Training starts with a focus on theory and paradigm, then transitions into hands-on, practical application.
Writing and Editing
Writing and editing services, with a focus on complex, technical, instructional, and high-value information. Examples include user and training manuals, help and support content, proposals and Request for Proposal (RFP) responses, and more.
Includes SME consultations, research, review management, process documentation, and all related work products (such as stylesheets, terminology lists, and templates).
Visual Design and Layout
Visual design services, including graphic design, presentation design, web design, technical illustration, and more.
Includes SME consultations, research, review management, process documentation, and all related work products (such as color palettes, stylesheets, and templates).
Analysis and documentation of business and development processes, including key phases, detailed steps, important milestones, roles and responsibilities, expected outcomes, quality criteria, and more.
Includes SME consultations, research, observation and interviews, recommendations, process documentation, summary presentations, and assistance with change management.